FAQs

Product & Tech

How does the temperature display work? Our intelligent thermos bottles feature a high-definition LED touch screen. Simply touch the top of the lid to see the real-time temperature of your beverage. No battery replacement or charging is required for up to 80,000 touches.

Is the bottle BPA-free and safe? Absolutely. All Stay Hydrated 365 bottles are made from premium 304-grade stainless steel and food-grade silicone. They are 100% BPA-free and eco-friendly.

How long does it keep drinks hot or cold? Our double-wall vacuum insulation keeps liquids hot for up to 12 hours and cold for up to 24 hours.

Orders & Shipping

When will my order arrive? Orders are typically processed within 2–4 business days. Once shipped, delivery usually takes 7–15 business days depending on your location (US or UK). You will receive a tracking link via email as soon as it’s on the way.

Where do you ship? We currently ship to the United States and the United Kingdom. We are looking to expand to more regions soon!

Returns & Support

What is your return policy? Stay Hydrated 365, operated by Skillz Unleashed, LLC, offers a 30-day return policy. Items must be unused and in their original packaging. Please contact us at [Your Business Email] to start a return.

My item arrived damaged. What should I do? We apologize for the inconvenience! Please email us within 48 hours of delivery with photos of the damage, and we will ship out a replacement immediately at no extra cost to you